Alconbury Telephone 01480 890281
Brampton Telephone 01480 454050
Doctors and nurses' appointments are for 10 minutes. Sometimes you will need longer, for instance if you wish to discuss several problems. Please ask the receptionist if you are unsure.
The Doctor does always try to keep to time, but can sometimes need more than 10 minutes with more complex cases. Please be patient if you are kept waiting as one day it may be you who needs the extra time.
Ask for a nurse appointment for the treatment of minor injuries, dressings, travel and other immunisations, ear syringing etc. Additionally, nurse practitioners are able to prescribe for some minor illnesses, under supervision by a doctor, from a limited formulary.
Health care assistants (HCAs) undertake the following tasks: blood tests, ECG, hearing tests, urinalysis, routine recording of blood pressure, new patient health checks.
If you are unsure about the kind of appointment you need please check with the receptionist.
Please inform reception as soon as possible if you are unable to attend for your appointment, so that we can give the appointment to another patient.
If you are late for your appointment, it is possible that you will need to make another appointment. Putting late patients ahead of those already waiting inconveniences those patients. To protect and maintain the quality of care we provide to all our patients, practice policy is to remove from our list patients who abuse our services by persistently failing to attend appointments they have booked.
We do not operate personal lists - you can see the doctor of your choice. However, please bear in mind that we are a split-site practice and our doctors, some of whom are not full-time in the practice, work at both surgeries and this means they may not be working from your surgery everyday.
It is preferable for you to see the same doctor if you are being treated for an ongoing condition. If your problem is urgent you will be offered an appointment the same day, but this may not be with your usual doctor. If you request an urgent appointment you must be prepared to come to the surgery at the time of the offered appointment.
If you or your child are very ill and need to see a doctor very quickly, please tell the receptionist.
Patients With Particular Needs
Each of our surgeries is accessible to patients using a wheelchair. We also have a parking space outside each of our practices which are reserved for patients displaying a disabled sticker.
For patients with hearing problems, we can arrange special facilities. Please notify reception.
We can arrange interpretation and translation services in person or by phone for patients who do not speak English. Please let us know if you need this service when booking an appointment.