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Noticeboard

ALBRAM Drivers 24.03.20

Please note that our ALBRAM drivers are unable to provide transport to patients at present.

Alconbury Dispensary Update 24.03.20

From Wednesday 25th March our Dispensary will be offering a reduced collections service to minimise patient contact. Medication collection will be available from 10am-12noon each day and from 3pm until we close each afternoon we open. Prescription requests can be dropped off as usual but our team will not be available in person. Thank you for your understanding.

Alconbury & Brampton Surgeries update 23.03.20

For patients needing to self isolate and self certify, this is the link for a sick note via 111

 

https://111.nhs.uk/isolation-note/

Alconbury & Brampton Surgeries update. 20.03.20

During the last week the Practice has had to implement changes to many of our established working Practices in order to continue to meet the needs of our patients whilst also ensuring the heath and wellbeing of our team. Please be patient with our staff as new processes are rolled out and help us to ensure that we can help you when you most need us.
 
Appointments:
Doctors: Patients are only able to book telephone appointments with a GP.
The GP will assess whether a face to face appointment is necessary and make arrangements to see you if appropriate. We will not invite you to the GP Surgery if you have Coronavirus Symptoms.
Many medication reviews and routine follow ups can be conducted over the phone.
Nurses Our Nursing team are able to provide some routine review services to patients over the phone. This includes Pill Checks, Diabetic, COPD and Asthma Checks. Where a face to face element of the check is required this can be delayed until your next follow-up appointment.
We are continuing with face to face appointments for patients who have been screened as clear of coronavirus symptoms: Smears, Baby Immunisations, Travel Immunisations, B12 and Depo injections. Ear syringing will be assessed on a case by case basis. Cryotherapy services have been suspended as this is a non-essential service and treatment can be sourced over the counter from your local Pharmacist.
Healthcare Assistants: Our HCAs will continue with DMARDS/High risk drug monitoring and any bloods designated as necessary by GP. Any patient attending for bloods must be screened for symptoms.
 
Prescribing: We would like to encourage patients to register for online access to request your repeat medication electronically. We are also able to transfer your prescriptions electronically to your nominated Pharmacy via eps which will save you a return visit to the Surgery.
Online services ae available via the NHS App
 
Our Dispensary team are extremely busy at present so please allow 4 working days for us to process your repeat prescription requests.
 
Covid-19 FITNotes/Med3
Employees are able to self -certify for 7 days and for longer periods of isolation required the Government has asked employers to accept ‘Digital isolation Notes’ which will provide reassurance to those self-isolating and their employers while also reducing the pressure on our NHS, so they can continue doing all they can to protect the people of this country and save lives.
The isolation note service can be accessed via the 111 online coronavirus service or NHS.UK/coronavirus as well as via the NHS App.
 
Non-Covid-19 FITNotes/Med3
These can be generated electronically and sent to the patient by email. Please discuss with reception to ascertain whether a GP appointment is needed to issue this for you.
 
Thank you
Melanie Gearing
Practice Manager

Alconbury & Brampton Surgeries Update. 18.03.20 (See Latest News page)

Please do not enter either Surgery unless authorised to do so.  Patients will not be given appointments unless they have telephoned to be assessed.  Please be patients when trying to get through on the telephone.

Appointments

Following the updated Government Coronavirus guidance all GP appointments at the Practice have been scheduled as a telephone call rather than face to face. If you feel you need to see a GP in person then please book a telephone appointment in the first instance and the GP will advise whether you need to be seen at the Surgery. Necessary Nurse & HCA appointments will continue for patients without symptoms, please prepare to answer our receptionists questions.

 

Medication

We would like to encourage patients to sign up for online access to enable you to request your repeat medications electronically. We are also able to transfer your prescriptions electronically to your nominated Pharmacy via eps which will save you a return visit to the Surgery.

If you HAVE already registered for online access via Patient Access, please use the link here https://app.patientaccess.com/login (Do not register for this as a new user) 

 

If you HAVE NOT previously registered for online access, please register to the use the NHS App at https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/ 

Our team are extremely busy at present so please allow 3-4 working days for us to process your repeat prescription requests.

 

Information

For regular updates from the Practice please sign up for our virtual patient group here: https://www.mysurgerywebsite.co.uk/secure/survey_signup.aspx?p=D81004

 

For the most recent advice regarding Coronavirus please see https://111.nhs.uk/covid-19

PRESS RELEASE - Cambridgeshire General Practice response to COVID-19 pandemic 13.03.20

Please see press release HERE from Cambridgeshire LMC

CORONAVIRUS - INFORMATION FOR OUR PATIENTS 13.03.20

The UK has moved from the containment phase to the delay phase of managing the COVID-19 pandemic.

 

If you have either a high temperature over 37.8 OR a new persistent cough then please stay at home and self isolate for 7 days.

 

If you feel you cannot cope with your symptoms at home or your condition gets worse or after 7 days your symptoms do not get better PLEASE USE THE NHS 111 ONLINE CORONAVIRUS SERVICE .

 

Please only call 111 if you cannot get help online. Any appropriate support will be provided by the 111 service and we will not be able to see you at the Surgery or provide advice over the phone.

 

Our Receptionists will be asking all patients questions regarding symptoms prior to booking any appointments.

 

Please bear with us as we are extremely busy at this time and calls may take longer than usual.

Coronavirus - Information for our patients 04.03.20

 

Coronavirus - Information for our patients 28.02.20

  • If you have been in contact with a confirmed case of Coronavirus, or have returned from Northern Italy (above and not including Pisa, Florence & Rimini), Vietnam, Cambodia, Laos, Myanmar, China (incl. Hong-Kong), Japan, Malaysia, Rep Korea, Singapore, Taiwan or Thailand, in the last 14 days and feel unwell, please call NHS111 for advice.

    If you have returned from Wuhan, the Hubei Province in China or the specified areas of Northern Italy or South Korea in the last 14 days, stay indoors and contact NHS111 even if you do not have symptoms. Do NOT attend or call the surgery, as we are unable to give advice or arrange necessary tests. Thank you

  • Lunchtime Closures

    The surgeries will be closed between 12.30 - 3pm for staff training on the following dates:

    Thursday 12th March 2020

    Wednesday 8th April 2020

    Wednesday 13th May 2020

    Wednesday 10th June 2020

    Wednesday 15th July 2020

    Please accept our apologies for any inconvenience caused.

Coronavirus Information for our Patients.

  • If you have been in contact with a confirmed case of Coronavirus, or have returned from China (incl. Hong-Kong), Japan, Malaysia, Rep Korea, Singapore, Taiwan or Thailand, in the last 14 days and feel unwell, please call NHS111 for advice. If you have returned from Wuhan or the Hubei Province in China in the last 14 days, stay indoors and contact NHS111 even if you do not have symptoms. Do NOT attend or call the surgery, as we are unable to give advice or arrange necessary tests. Thank you.

  • Wuhan novel coronavirus

    Public Health England have issued the following poster regarding the Wuhan Novel Coronavirus Please click here

 

 

Out of Hours

closed

Out of surgery hours, between 18:00 and 08:00 the next day and weekends, Urgent Care Cambridgeshire deals with urgent problems that may arise with our patients.

Telephone the surgery directly on 01480 890281(Alconbury) or 01480 454050 (Brampton) and your call will be redirected to the control centre. You will be asked to describe your problem in detail so that the duty doctor or nurse can be informed and prioritise accordingly. To contact them directly please call 0330 123 9131.

If you need to see someone out of hours, you will be asked to come to the Out of Hours service at Hinchingbrooke Hospital. Whoever deals with the emergency will ensure that the details are passed to your own doctor the next weekday.

Please do not call at night unless your problem really is an emergency and you need urgent help.

111

111 is the non-emergency NHS number for medical help when it is not a 999 emergency. It is fast, easy and free to call.  Your needs will be assessed and advice offered or arrangements made for you to access an appropriate service.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website